Live Support Tickets

Support tickets with live chat interface.

Support tickets with live chat interface.

  • Adds support page to website
  • Members can open a conversation directly, while visitors have to confirm their email first
  • Admins can see and access open conversations from backend

More features to come …

How does system prevent bulk submissions from “visitor” bots?

A visitor needs to register a contact and confirm email to create a new ticket.

How are tickets secured ?

Each contact (email) has a code to access ticket.

1.1

  • First release
  1. Conversation (Ticket) View

    Conversation (Ticket) View