Name: Webxpart Real-time Support Chat
Availability: InStock
Author: webxpart

Real-time chat plugin for WordPress with multi-department support and admin management.

Webxpart Real-time Support Chat

<p>Webxpart Real-time Support Chat is a real-time chat plugin that enables seamless communication between website visitors and support teams. It provides a complete chat solution with admin dashboard, agent management, and customizable frontend widget.</p>
<h4>Features</h4>
<ul>
<li>Real-time chat widget with popup interface</li>
<li>Multi-department support with agent assignment</li>
<li>Admin dashboard for managing conversations</li>
<li>File upload support for images and documents</li>
<li>Pre-chat form with customizable fields</li>
<li>Agent availability status control</li>
<li>Chat history and conversation management</li>
<li>Customizable colors, fonts, and messages</li>
<li>GDPR compliance options</li>
<li>Auto-popup configuration</li>
<li>Sound notifications for new messages</li>
<li>Unread message badges and browser tab notifications</li>
<li>User chat history portal</li>
<li>WooCommerce integration</li>
</ul>
<h4>Installation</h4>
<ol>
<li>Upload the plugin files to the <code>/wp-content/plugins/webxpart-real-time-support-chat</code> directory</li>
<li>Activate the plugin through the &#8216;Plugins&#8217; menu in WordPress</li>
<li>Go to Webxpart Real-time Support Chat &gt; Settings to configure the plugin</li>
<li>Create departments and assign agents</li>
<li>The chat widget will appear on your frontend</li>
</ol>
<h4>Frequently Asked Questions</h4>
<h4>Does this plugin work with logged-in users?</h4>
<p>Yes, the plugin supports both logged-in users and guest visitors.</p>
<h4>Can I customize the chat widget appearance?</h4>
<p>Yes, you can customize colors, fonts, position, and messages in the settings page.</p>
<h4>How do I manage agents?</h4>
<p>Go to Webxpart Real-time Support Chat &gt; Agents to add and manage chat agents. Assign them to departments as needed.</p>
<h4>Can visitors upload files?</h4>
<p>Yes, if file upload is enabled in settings, visitors can upload images and documents during chat.</p>
<h4>Screenshots</h4>
<ol>
<li>Chat widget on frontend</li>
<li>Admin dashboard with conversations</li>
<li>Settings page</li>
<li>Agent management</li>
<li>Department management</li>
</ol>


Alternative Plugins for

Discover the Lists with Webxpart Real-time Support Chat