The lightbox does not appear, only the close button?

Make sure that the delays is not set to ‘0’. Use a recommended values of 3000 or more.

The lightbox appears even tough I already like it. How do I fix this?

We designed the plugin to work on most sites. The reason why we did not include it is, that you’ll need a Facebook API Key for it to work. Using a Facebook API key often creates conflict with other social applications. In order to deliver sustainable support , we included that feature in the premium version.

The lightbox appears to be blank (white), how to fix this?

Make sure that you’ve inserted the correct Page ID, also make sure that you’re website doesn’t have any geographical or age restrictions on it. Facebook can only enforce such restrictions if you are logged in. Non-logged in users will therefore be presented with a white likebox (empty).

I’m Getting an Invalid Version Error, How to fix this ?

This error occurs because the Facebook API is initialized twice. To fix this, make sure that the other plugin omits the version number and uses the new sdk.js instead of the old all.js

Make sure that your website has a valid doctype. When in doubt it is recommended to use a HTML5 doctype. Open header.php via your theme editor and make sure that the very first line is .

The lightbox seems to be scrolling out of screen (extends infinitely)

Make sure that your website has a valid doctype. When in doubt it is recommended to use a HTML5 doctype. Open header.php via your theme editor and make sure that the very first line is .

What are some good settings?

A delay of 5000-10000 seconds is recomended. This way, the user has read some of your content. Furtermore, once in 4 or 7 days is also a good option to not annoy repeat visitors.

The lightbox shows, but it is white. It doesn’t contain the likebox?

While using facebook as a page, you can’t use any social plugins. To do this, please go to facebook.com and use facebook as a personal account.

It conflict with other social plugins? how can I fix it?

If you need the xfbml make sure, that you aways specify the application/api Key and use only one per page!

Which browsers are supported?.

All major browser >= IE7. Tested in google chrome, internet explorer 8+ and firefox.

Youtube videos show trough the lightbox?

To fix this issue, set the wmode=transparent parameter to the youtube embed url!

How to get support?

First, read this F.A.Generally, emails are answered faster than forum threads. Which ever support channel you choose, be sure to include enough details so that we can either see the problem live or re-create the problem in our development environment.

I come up with a great feature , what should i do?

Contact us via the WordPress forums or via http://arevico.com/contact/.

Only the general settings appear, style and advanced don’t?

That functionality is part of the premium version. Make sure you remove this version first before installing the premium version.